📜 Terms & Conditions (T&C) - Jangala Treks
1. Introduction
Welcome to Jangala Treks, a trekking community and organizer founded in 2022 by Ms. Parvati. By registering for or participating in any of our treks, you agree to abide by the following Terms & Conditions. Please read them carefully before making a booking.
2. Eligibility & Participation
- All participants must be in good physical and mental health to undertake trekking activities.
- Children below 15 years must be accompanied by a parent or guardian.
- Participants must truthfully disclose any medical conditions, allergies, or health concerns at the time of booking.
3. Booking & Payments
- Bookings will only be confirmed upon full payment of the trek fee.
- Prices may vary based on trek difficulty, location, and season.
- Bookings are non-transferable unless permitted by Jangala Treks management.
4. Code of Conduct
- Participants must respect nature, wildlife, and local communities.
- Littering, use of plastic, or disturbing the environment is strictly prohibited.
- Consumption of alcohol, drugs, or any intoxicants during treks is not allowed.
- All instructions given by trek leaders must be strictly followed for safety.
5. Risks & Responsibilities
- Trekking involves physical exertion, altitude changes, and unpredictable weather. By joining, you acknowledge these risks.
- Jangala Treks is not liable for injuries, accidents, illness, or loss/damage of personal belongings during treks.
- Participants are advised to have personal insurance coverage for accidents or medical emergencies.
6. Itinerary & Changes
- Jangala Treks reserves the right to modify itineraries, trek routes, schedules, or cancel treks in case of safety issues, weather conditions, government restrictions, or other unforeseen circumstances.
- In such cases, participants may be offered an alternative trek or a refund as per the Cancellation & Refund Policy.
7. Termination of Participation
- Jangala Treks reserves the right to exclude any participant who is unfit, misbehaves, or poses a risk to others or the environment. No refund will be given in such cases.
8. Governing Law
- These Terms & Conditions shall be governed by the laws of India, and any disputes will fall under the jurisdiction of Maharashtra courts.
🔒 Privacy Policy (PP) - Jangala Treks
1. Information We Collect
- To ensure smooth trek management and participant safety, we may collect:
- Personal details (name, age, gender, contact number, email).
- Emergency contact information.
- Health-related information relevant to trek safety.
- Payment details for processing bookings.
2. How We Use Your Information
- To confirm trek bookings and send trek-related communication.
- To ensure participant safety and provide medical assistance if required.
- To inform you about upcoming treks, offers, or community activities (only with your consent).
- To comply with legal obligations when necessary.
3. Data Protection & Security
- All personal data is securely stored and accessed only by authorized team members.
- We do not sell, rent, or trade your personal information with third parties.
- In case of emergencies, health and contact details may be shared with trek leaders, doctors, or rescue authorities.
4. Data Retention
- We retain participant information only for as long as necessary for trek operations, safety records, and legal compliance.
5. Your Rights
- You can request access, correction, or deletion of your personal data by contacting us.
- You can opt out of promotional communications at any time.
6. Third-Party Services
- Payments are processed via secure third-party gateways. We do not store sensitive financial information.
7. Policy Updates
- Jangala Treks may update this Privacy Policy from time to time. Updates will be posted on our website.
💰 Cancellation & Refund Policy Jangala Treks
1. Participant Cancellations
- Cancellation 7 days before trek date → 80% refund.
- Cancellation 3-6 days before trek date → 50% refund.
- Cancellation less than 3 days before trek date → No refund.
2. No-Show
- If a participant does not show up on the trek day, no refund will be provided.
3. Organizer Cancellations
- If Jangala Treks cancels a trek due to weather, safety concerns, government restrictions, or operational issues, participants will receive a 100% refund or the option to reschedule for another trek.
4. Refund Process
- Approved Refunds will be credited within 7-10 working days to the original payment method used at the time of booking.